After verifying that your items meet our return conditions, here is the procedure to follow:

Level🥛Lait's go or Breastfriend

Simply return the item(s) to the following address with your delivery slip slipped inside:

TAJINEBANANE C/O KAIROS LOGISTICS

19 Rue de la Ferme Saint-Ladre,

95470 Saint-Witz,

France

If you no longer have the delivery note, no worries, just insert a blank paper in the package with your first name, surname and order number, please.

Upon receipt of the package and according to your request:

  • We will make the exchange (subject to stock) against the same model or another (price cannot be higher than the product initially ordered) item.
  • We will proceed with the refund or a credit note.
  • If you wish to return several items from different orders, the process is the same, but you must remember to insert the delivery notes of each order.

Thank you to indicate via the chat your order number, the reason for the return and if you want an exchange, refund or credit note.

Level 🥛 Lait-Expert or Lait-gendary

Expert: you benefit from a free return every two months.

Lait-gendary: you benefit from free returns offered all year round.

Just contact us via the Support bubble (you know that little bubble that appears at the bottom right of your screen on our site) to receive a prepaid label to your email address to benefit from the free return. At the same time, let us know the order number, the reason for the return and whether you want an exchange, a refund, or a credit note.

You can print it from home or go directly to a post office and ask for the label to be printed.

Upon receipt of the package and according to your request:

  • We will make the exchange (subject to stock) against the same model or another (price cannot be higher than the product initially ordered) item.
  • We will proceed with the refund or a credit note.

La Tajinebanane Fam🍌

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